Concertgoers urged to print tickets at home due to Rogers outage

Canadian concertgoers are being asked to save or print their tickets as a widespread network outage at Rogers Communications Inc. stymied mobile internet access across the country. 

Scotiabank Arena in Toronto suggested that those attending tonight’s Roger Waters show save their mobile tickets to their Apple Wallet or Google Pay, depending on the model of phone they have.

A few blocks away, Massey Hall encouraged people to print off their tickets to comedian Hannah Gadsby’s Friday night show.

The same was true of Budweiser Stage at Toronto’s Ontario Place, where country music star Keith Urban is set to perform.

The venue, which is cashless, also urged people to bring a credit card to pay for food and drink, as the outage affected debit transactions administered by Interac.

Rogers posted a notice on its website Friday saying the outage was impacting both its wireless and home service customers and is also affecting phone and chat support.

The company offered no explanation for the outage, its expected length and how many customers were impacted, but promised technical teams were “working hard to restore services as quickly as possible.”

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By Jon Doe